Last updated: 24 June 2026
This website, gpmplumb.shop, is operated by GPM PLUMBING LIMITED (“Gpmplumb”, “we”, “us”), a company registered in England and Wales under company number 05689027, with its registered office at Little Orchard 6 Manor Drive, Wilmcote, Stratford On Avon, Warwickshire, CV37 9XA. We are the data controller for the personal data described below. Questions can be sent to support@gpmplumb.shop.
1. Information we collect
- Order details — name, shipping and billing address, email address and phone number you provide at checkout.
- Payment information — processed securely by our payment providers. We never see or store full card numbers on our own servers.
- Contact messages — anything you send through our contact or bulk-order forms.
- Technical data — basic analytics such as pages viewed and device type, used to keep the store working and improve it.
2. How we use your data
We use personal data only to:
- process, fulfil and deliver your orders;
- provide customer support and respond to enquiries;
- send order and delivery updates;
- prevent fraud and keep payments secure;
- meet our legal, tax and accounting obligations.
We do not sell your personal data. We only send marketing email if you have opted in, and every marketing email includes an unsubscribe link.
3. Legal bases (GDPR)
We rely on performance of a contract to process your order, legal obligation to keep tax records, and our legitimate interests (and your consent where required) for analytics and optional marketing.
4. Sharing your data
We share data only with service providers who help us run the store — payment processors, shipping carriers and email/hosting providers — and only as far as they need it to perform their service. We may also disclose data where the law requires it.
5. Cookies
We use essential cookies to remember your basket and a small amount of analytics. You can block cookies in your browser; the store will still work, though your basket may not be remembered between visits.
6. Data retention
Order and transaction records are kept for as long as required by UK tax law. Contact messages are kept only as long as needed to resolve your enquiry.
7. Your rights
Under the UK GDPR you can request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. Under the CCPA, California residents can request access to or deletion of their data and opt out of any sale of personal information (we do not sell it). To exercise any right, email support@gpmplumb.shop. You may also complain to the UK Information Commissioner’s Office.
8. International transfers
Where data is processed outside the UK or EEA, we use providers that apply appropriate safeguards such as Standard Contractual Clauses.
9. Contact
GPM PLUMBING LIMITED, Little Orchard 6 Manor Drive, Wilmcote, Stratford On Avon, Warwickshire, CV37 9XA. Email support@gpmplumb.shop. Phone +44 7834122779.