Frequently asked questions
Can't find what you need? Email us and a real person will reply.
Products & materials
What do you sell?+
Simple, unbranded soft goods for packing towels and wet items — mesh totes, wet/dry pouches, towel clips, straps and fabric organizers. We do not sell swimwear, flotation or safety items, and we do not provide any plumbing, repair or installation services.
Are the mesh bags machine washable?+
Most items can be rinsed and air-dried, and several are machine washable on a cool, gentle cycle inside a laundry bag. Each product page lists its own care notes.
Do the products carry any brand logos?+
No. Everything is plain and unbranded, with no licensed characters, team badges or third-party trademarks. Label and checklist items are sold blank for you to write on.
Orders & payment
What currency are prices in?+
All prices and charges are shown in US Dollars (USD) throughout the store and at checkout.
Which payment methods do you accept?+
Checkout is handled by our secure payment providers, which accept major debit and credit cards. Your card statement shows a descriptor that identifies this store.
Is there free shipping?+
Yes — standard shipping is free on orders over $55. See our Shipping & Delivery Policy for delivery estimates.
Delivery & returns
Where do you ship?+
We ship worldwide from the United Kingdom. Delivery estimates by region are listed on our Shipping & Delivery Policy page.
What is your returns policy?+
You have 14 days from delivery to return unused items in their original packaging. Full details are on our Returns & Refund Policy page.
My order arrived damaged — what now?+
Email support@gpmplumb.shop within 30 days with a photo and we will arrange a free replacement or a full refund.
Still have a question?
Email support@gpmplumb.shop or call +44 7834122779. You can also use our contact form.